Yes, we allow returns within 24 hours as long as the item is undamaged and in its original condition. If the item was delivered, a handling fee may apply. For local pick-ups, there is no charge.
Orders can be canceled before they are dispatched for delivery. Please contact us as soon as possible to request a cancellation.
After your order is processed, you will receive a tracking number via email or SMS. You can use this number to track your order online.
Currently, we only offer delivery within Namibia. However, we are working on expanding our services to include international shipping in the future.
We offer free delivery within Windhoek for orders over N$ 300.00. For other areas, we provide courier services, and the delivery fee is covered by the customer.
Our online store operates 24/7. Deliveries are made between 08h00 and 18h30. Our customer support is available via WhatsApp and email within these hours.
You can reach us via email at info@wandaamba.com or call/WhatsApp us at +264818003073. We strive to respond to all inquiries promptly.
Yes, we offer discounts for bulk purchases. Please contact us for more details.
We accept E-wallet, Nedbank Send Money, Blue Wallet, and Bank Windhoek Easy Wallet. Payments should be sent to +264818003073. We also offer cash on delivery for customers within Windhoek
Orders within Windhoek are typically delivered from 08h00 AM up to 18h30 PM. For other locations, delivery time depends on the courier service and location.